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Meet our Staff  

Lynnette W. Bragg,

Founder & CEO

Lynnette Bragg received her nursing degree from Grady Memorial Hospital and is a Certified Case Manager. She has worked in the management of home and community based services since 1988. Lynnette has a strong belief that all people can live in their own home as long as they receive the supports necessary to do so. People need to know they can control as much of their lives that is safely possible. Lynnette says that it is easy to know who is in control in a house, you look at who “holds the remote” or controls the station the TV is on. Lynnette is a strong advocate for people with developmental disabilities. She was appointed by three Governors to serve on the Governor’s Council on Developmental Disabilities from 1992 until 2008, six years of that as the Chairperson.  She recently served as the President of the Georgia Association of Community Care Providers.  She was appointed as a provider representative to the Georgia  Developmental Disability Advisory Council.  Lynnette complete training on Social Roles Valorization in August 2017.


Pauline Shaw, CAPS

Family Support Program Manager



Pauline Shaw is a Wife, Mother and Grandmother. She became involved in the special

needs community after the birth of her daughter Dakota, who has multiple diagnosis'.

She is Founder & President of the Effingham County Navigator Team - Support Group

and Recreational Program for Children with Special Needs. In 2013 she graduated

from AADD's Partners in Policymaking Advocacy Training. Pauline has participated in

many advocacy campaign's, most recently the passage of Ava's Law - Autism Insurance

Reform and Haleigh's Hope - Legalization of Medical Cannibis Oil. She is very excited to

not only be working as the Family Support Coordinator but to also be a part of the

B & B Family and helping those we serve in any way possible. She started working for

B&B Care Services in March 2015 as an MFP Transition Coordinator for the Coastal

Region, began as the Family Support Coordinator in July 2015, and is now the

Special Projects Manager and will be in charge of Supported Employment. Pauline

became a Certified Mandt System Instructor in December 2015 and completed

training in Social Roles Valorization in August 2017.

Valerie Everett,

NHT & Community Transitions 

 Program Manager

Valerie Everett received her Bachelor of Science degree with an emphasis in Community Health from Georgia Southern University.  She began working in the field of Mental Health, Developmental Disabilities and Addictive Diseases in 2004 as a Mental Health Clinician and Certified Psychosocial Rehabilitation Practitioner for both young and aging adults. In the years to follow, her role expanded to work with children, adolescents and families, providing supportive counseling and support groups directed at anger management, substance abuse and behavioral difficulties until her employment began with B&B Care Services in 2008.  Valerie has fulfilled many case management roles with B&B Care Services since that time and currently oversees the MDSQ Options Counseling services, transition activities and billing processes of the Money Follows the Person Program for the Coastal and Heart of Georgia regions of the state



Gavin Woodruff

EDWP Program Manager

Gavin Woodruff received his Bachelor of Arts in Psychology degree December 2000 from the State University of West Georgia. He was a member of Phi Sigma Pi National Honor Fraternity and served as the Public Relations Chair Historian and a member of Pi Gamma Mu International.


He began working in the field of Developmental Disabilities and Mental Health, serving adolescents, young and aging adults.  He started his career as a Support Coordinator in 2001 before he transitioned to Supported Employment in 2002, with B&B Care Services.  In 2003 he became an ICWP Case Manager. He worked for B&B Care Services, Inc as a Personal Care Home Manager in 2006 before transitioning to the Nursing Home and Money follows the Person Program in 2008 until the State discontinued the Waiver Program in 2011. He created Georgia Abilities Options LLC and worked as an independent consultant with Coastal Regional Commission and other community-based organizations until June 2019.  He rejoined B&B Care Services, Inc. in July 2019 as an Options Counselor and EDWP Case Manager and until he was promoted to EDWP Clinical Director in 2020.  In March 2022 he was promoted to EDWP Program Director.


Over the years his career path expanded from working with young and aging adults to focus on older adults, providing supportive counseling and case management services.  He is a Certified Options Counselor, Certified AIRS Aging Information and Referral Specialist and a Certified Case Manager.


Gavin has fulfilled a variety of roles with B&B Care Services and currently oversees the EDWP Program with a team of 75 plus employees that serve over 1,300+ participants in 10 out of the 12 AAA Regions throughout the state of Georgia.



Heather Smith, B.S., ES, ACRE, DDP

Operation Manager : Supported Employment 

Heather is a person of many titles including: wife, mother, Operations Manager, Program Manager and friend. Heather has worked in many departments since joining B&B Care Services in 2019. Heather brings extensive experience in the fields of DD, Autism, Aging and has true compassion for all. Heather is known for her passion for advocating for persons with disabilities in the Supported Employment Program and her volunteer position as a mentor for the Effingham County Navigator Team's Young Adult Program. Heather brings her Bachelor of Science degree into the workplace by always coming up with new ways to present resumes  from our program to employers. Heather's coworkers describe her as caring, fierce, organized, a leader, patient and a joy to be around. B&B is so thankful to have Heather on our team. 

912-754-0817     || 

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